Terms and Conditions

Last updated: March 10, 2026

1. Acceptance of Terms

By accessing or using FailedExp Agent ("the Service") at failedexp.com, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use the Service.

2. Description of Service

FailedExp Agent provides AI-powered root-cause analysis and troubleshooting assistance for failed laboratory experiments. The Service is intended for research and educational purposes. Results are AI-generated and should be reviewed by qualified professionals before implementation.

3. User Accounts

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Subscription and Billing

Paid subscriptions are billed on a monthly basis through Paddle. Subscription fees are non-refundable except as described in our Refund Policy. You may cancel your subscription at any time; access will continue until the end of the current billing period.

5. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Attempt to reverse-engineer or scrape the Service
  • Share your account credentials with others
  • Use the Service to generate harmful or misleading scientific content

6. Intellectual Property

All content, features, and functionality of the Service are owned by FailedExp and are protected by copyright, trademark, and other intellectual property laws. You retain ownership of the experimental data you submit.

7. Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind. AI-generated analyses are provided for informational purposes only and do not constitute professional scientific advice. FailedExp makes no guarantees regarding the accuracy or completeness of results.

8. Limitation of Liability

To the maximum extent permitted by law, FailedExp shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.

9. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or a notice on the Service. Continued use of the Service after changes constitutes acceptance of the new Terms.

10. Contact

For questions about these Terms, please contact us at support@failedexp.com.